- Information & Contact
Information & Contact
Guarantee, Shipping, Terms and Conditions, and Return Policy
6732 W. Coal Mine Ave.
Littleton, CO 80123-4573
303-929-1020 MMS (texting)
Your satisfaction is our highest priority. If you ever have a problem with anything you purchased from us, please let us know. We'll do everything we can to make it right. Many items are warranted by the manufacturer - contact the manufacturer for details. Except as noted, all new hand tools are warranted "for life" to the original purchaser. If you ever have a problem, contact us to make arrangements for replacement. "Used" items sold as is -- no warranty or return.
Delivery and Shipping:
Most orders are shipped with 4 working days. Some items are shipped directly from the manufacturer. Your order may arrive in multiple packages from multiple sources.
Shipping costs for some items are too complex for the shopping cart to calculate correctly. Shipping amount will be adjusted up or down as needed. Significant increases in shipping will be confirmed before charges are made. If you have questions about the shipping charges, please contact us.
Methods of payment:
American Express, Visa, MasterCard, Discover Card, and PayPal are all accepted. Charges will be made to your account at the time of shipment. Special or custom orders will be charged when the order is placed.
Cashier's Checks, Money Orders, or Traveler's Checks accepted by mail.
Personal Checks are accepted for orders in the US and Canada. Items will be shipped after funds have been transferred from your account. $25 fee for returned checks.
Bank Wire Transfers accepted. Transaction fee may apply. Contact us for details.
Contact us for return authorization prior to any merchandise return.
Merchandise can be returned for refund within 14 days after receipt. All items must be returned in 'like new' or 'as shipped' condition. After 14 days, the merchandise may be considered 'used' and not subject to refund.
The actual cost to restore merchandise to a 'like new' or 'as shipped' condition may be deducted from your refund.
Credit card refunds will be credited back to the same card only. PayPal refunds will be credited back to the same account only. All other funds will be reimbursed through company check, money order, or cashier's check. Refunds will be issued within 10 working days after receipt of the returned merchandise.
Customer is responsible for all shipping charges incurred while returning merchandise.
Applicable taxes will be charged. At this time, we are not required to collect sales tax on sales outside of the state of Colorado.
Hummer and H1 are ® GM. Humvee is ® AM General. This site is not endorsed by or affiliated with GM or AM General.